Policies & Rates

Letterpress Products & Impact Strategy Sessions

• All letterpress products and impact services from lenspeace are on a pay-what-you-can sliding scale to support a range of socio-economic statuses.
• We do not offer refunds.
• Custom letterpress fees are separate from all other studio fees and are listed below.

Estimated shipping times

• North America: 3-5 business days
• Europe: 10-15 business days
• Australia, New Zealand and Oceania: 10-15 business days
• Asia Pacific: 10-15 business days

**I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & exchanges

I gladly accept returns, exchanges, and cancellations

• Just contact me within: 3 days of delivery
• Ship items back to me within: 7 days of delivery
• Request a cancellation: before item has shipped

The following items can't be returned or exchanged unless they arrive damaged or defective. I can't accept returns for:

• Custom or personalized orders
• Digital downloads
• Items on sale

Conditions of return:

• Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me by email if you have any problems with your order.

Privacy policy

• I will only use your shipping and billing address, and contact information
• To communicate with you about your order
• To fulfill your order
• For legal reasons (like paying taxes)